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Some thoughts for the day from the world of music: share them with your staff to
Reinforce several points to focus on. Sorry for my random, and sometimes obscure, tastes in
music. What song/artist are these lines from? Most likely they didn’t have the fast service
restaurant business in mind when the songs were written.

The answers are below.

Can your guests say the following when they leave your restaurant?

1) Simply the best, better than all the rest!

2) I like it, I love it, I want more!

I hope they don’t say this when they leave your restaurant.

3) For the workers I am just another drone. I’m just another stat on a sheet. I’m not an
number!

I hope your employees don’t say this about your restaurant.

4) Welcome to the jungle, here every day is worse.

Can your managers say the following?

5) I’ve seen a million faces and I’ve shaken them all!

6) Be our guest, be our guest, try our magic!

Can you say the following about yourself and your managers?

7) It is the singer, not the song, that moves the music forward.

8) Am I part of the cure or am I part of the disease?

9) The whole world is a stage, we are mere players.

10) It’s the end of the world as we know it… and I feel good.

11) Let’s start!

Have a great turn and avoid numbers 3 and 4!

Answers: Tina Turner, Tim McGraw, Bob Seger, Guns N Roses, Bon Jovi, Beauty
and the beast soundtrack, The Who, Coldplay, Rush, REM, Black-eyed Peas